Last updated: February 2020.
Your privacy is important to us. This policy describes how we collect,
use, disclose, transfer, and store your personal data.
About us
We are Trabe Soluciones, a software development company. Our full
contact details are:
Trabe Soluciones, S.L.
NIF: B70052782.
Registered address: Calle San Andrés 161, 10º, 15003 A Coruña, Spain.
Phone:
+34 981 914 191.
Email:
contact@trabe.io.
Collection and use of personal data
Personal data is information that can be used to identify or contact
an individual.
We may ask you for personal data when you contact us. You are not
required to share it, but, depending on the context, we may be unable
to answer your questions without it.
Personal data we collect
-
When you send us an email, we collect the information you provide,
including your name and email address, to answer your questions on
the basis of your legitimate interest.
-
When you visit our website, we collect information on our servers,
such as your IP address, browser type and language, internet service
provider, date and time, click-tracking data, and operating system.
We use this information to analyse trends, administer the website,
understand how visitors use it, and improve our services.
How we use your personal data
We may process your personal data for the purposes described in this
policy with your consent or to comply with a legal obligation.
We may use your personal data to verify your identity if you have
previously had a relationship with us or if you ask about our services
or your own data.
We may occasionally use your data to send important notices, such as
updates to our terms and policies. These communications contain
information relevant to your relationship with us.
We may also use your personal data for internal purposes, including
auditing, data analysis, and research, to improve our services and
communications with clients.
Disclosure to third parties
In some cases, we share personal data with our service providers.
Service providers
We share personal data with companies that provide data processing and
other services. These companies are required to protect your data and
are based in the EU or in a country with an equivalent level of data
protection and an agreement with the EU. For example, our email
provider manages our company email and processes the data we receive
through it.
Other third parties
We use external providers, such as Google, to measure the use of our
services. Google uses cookies to analyse how our services are used.
Please see our
cookie policy
for more information.
Protection of personal data
We take the security of your personal data seriously and take steps to
keep it safe. For example, we use TLS encryption for data transfers,
encrypt data on our servers, and use access controls where we store it.
We communicate our data privacy and security measures to our team and
adopt appropriate measures to protect privacy within the company.
Retention of personal data
We retain your personal data only for as long as necessary to fulfil
the purposes described in this policy. We consider why the data was
collected and keep it for the shortest period needed, unless the law
requires a longer retention period. For example, if you send us a CV
for a specific vacancy, we delete it when that vacancy closes.
Your rights
You have the following rights concerning your personal data:
- Access
- Rectification
- Erasure
- Objection
- Data portability
- Restriction of processing
You may exercise these rights by emailing
contact@trabe.io
or writing to our postal address. Please specify the right you wish to
exercise and provide proof of your identity.
You also have the right to lodge a complaint with the Spanish Data
Protection Agency (Agencia Española de Protección de Datos).
Users under 14
Users under the age of 14 should not use our services without the
consent of a parent or legal guardian.
Third-party websites and services
Our websites, products, applications, and services may contain links to
third-party websites, products, and services.
Data collected by those third parties, including location or contact
information, is governed by their own privacy policies and is outside
our control. We recommend reading those policies. For website
analytics, we use only Google Analytics.
Privacy questions
If you have any questions, email
contact@trabe.io
or write to our postal address.
We may update this policy at any time. When we make significant
changes, we will publish a notice on our website with the new version.
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